Elevator & Escalator Inspection and Compliance FAQs
Below are answers to some of the most common questions building owners and property managers ask about elevator and escalator inspections, compliance, and consulting services.
What is an independent elevator consultant?
An independent elevator consultant represents the interests of the building owner, not a maintenance or repair contractor. Independent consultants provide objective guidance on inspections, compliance, maintenance performance, modernization planning, and contractor oversight without conflicts of interest.
Why should I use an independent elevator inspection company?
Using an independent inspection company ensures inspections and inspection reviews are unbiased and focused solely on safety and code compliance. Independent inspectors do not benefit financially from repair or modernization work, which helps owners avoid unnecessary costs and conflicts of interest.
What is a QEI inspector?
A QEI (Qualified Elevator Inspector) is a certified professional who has met nationally recognized training, testing, and experience requirements to perform elevator and escalator inspections. QEI-licensed inspectors are trained to evaluate safety devices, code compliance, and overall system condition.
Are elevator inspections required by law?
Yes. Most states and jurisdictions require periodic elevator inspections to ensure compliance with applicable safety codes. Inspection frequency, procedures, and reporting requirements vary by jurisdiction.
What happens if my elevator fails an inspection?
If an elevator fails an inspection, violations or deficiencies must be corrected within required timeframes. Failure to address violations can result in shutdowns, fines, enforcement actions, or increased liability. Independent compliance support helps ensure deficiencies are corrected properly and documented.
What is elevator deficiency tracking?
Elevator deficiency tracking is the process of monitoring inspection violations from identification through correction. It includes tracking deadlines, verifying corrective work, and maintaining documentation to demonstrate compliance with regulatory requirements.
How do you help with elevator compliance?
Elevator Compliance Group helps owners remain compliant by reviewing inspection reports, tracking violations, verifying corrective actions, coordinating with contractors, and preparing documentation for audits and authorities. Our services help reduce risk and prevent repeat violations.
Do you perform elevator repairs or maintenance?
No. Elevator Compliance Group does not perform repairs, sell maintenance contracts, or bid modernization work. Our independence allows us to provide objective guidance focused solely on the owner’s best interest.
Can you review our elevator maintenance contract?
Yes. We review elevator and escalator maintenance contracts to help owners understand coverage, responsibilities, exclusions, and performance expectations. Contract reviews often identify cost-saving opportunities and areas of risk.
What is elevator modernization planning?
Modernization planning involves evaluating the condition and remaining useful life of elevator equipment and developing a strategic plan for upgrades. Proper planning helps owners budget effectively, avoid emergency replacements, and extend equipment life where appropriate.
Do you provide escalator inspections and consulting?
Yes. We provide independent escalator inspections, compliance support, and consulting services for escalators and moving walks. These services help owners maintain safety and compliance in high-traffic environments.
Who do you typically work with?
We work with commercial building owners, property managers, healthcare facilities, universities, hospitality properties, residential buildings, and government agencies. Our services support both single properties and large, multi-site portfolios.
Do you work nationwide?
Yes. Elevator Compliance Group provides inspection, compliance, and consulting services nationwide. We support clients across multiple jurisdictions with varying code requirements and enforcement practices.
How do I know if my elevators are fully compliant?
Compliance requires more than passing an inspection. It includes timely correction of violations, proper documentation, and ongoing oversight. An independent compliance review can identify gaps and reduce risk.
When should I hire an elevator consultant?
Owners often hire an elevator consultant when facing repeated inspection failures, compliance issues, modernization decisions, contractor performance concerns, or portfolio-wide oversight needs. Early involvement can help prevent costly problems.
How do I get started?
You can request a consultation or compliance review by contacting Elevator Compliance Group. Our team will review your needs and recommend an approach tailored to your property or portfolio.